Quote:
|
Originally Posted by tekku7181
just wanted to post this here because i know a lot of u might have music websites...
anyway,,,bottom line is last sept my site was shut down and i called up and they said i went over my bandwith and owed 30 bux for overages for that month,,,so i paid and requested that they send me an email letting me know i was over as opposed to just shutting it down and they said they would....
then a couple of dayz ago my sites were shut down and i called and they said that i owe them 547 for overages for the last couple of months?? wtf!! they never sent me one email b4 this and in the past shut it down for 30 bux but this time let it go till 547,,,now its 604..
i mean its not like a million ppl r dling music from there,,,and i know its a bit my fault for not checking carefully but c'mon...
worst part is that they wont even turn it on if i pay half and the rest by the end of the month,,,plus they have the rudest customer service ppl in the world and they lie about sending emails and their policies..
there r so many better hosts and i am lucky to have found a great deal w/a friend which is exponentially cheaper than CI HOST and w/great customer service --- if any one wants 2 know details just pm me and i'll give u the guy's aim
|
sweet jeezus.
few questions:
1. How much bandwidth are you going through monthly, and do you have a record of this? (ie: stats program output)
2. How much bandwidth is your account allotted per month?
3. Can you point us in the direction of their Terms of Service (TOS)
I run a web hosting company, and when a customer even gets near the bandwidth limit, email alerts are AUTOMATICALLY sent to the client and to the admin notifying of a possible overage. So by the sound of things, what they're doing is rather inexcusable.